| Neteller Wire Transfer Now in Euros Only Neteller has issued a press release regarding their wire transfer problems. They will now only use Euros as the currency for wire transfers (not EFT's). Here is the email received today from Neteller. This is for anyone having trouble with wire transfers. Please note that wire transfers are not the same thing as EFT's which is most commonly used.
Begin email ................................................................
Dear NETELLER Merchant,
Due to a significant delay in the processing of USD bank wires NETELLER will no longer be providing bank wires in US dollars and will be wiring funds in Euros by default. As part of our continued commitment to providing you with business updates, this email contains important new information regarding your bank wires to ensure that your funds remain safe and secure.
All USD bank wire requests made after November 30th will be sent in Euros, unless a different currency is noted when requesting the wire.
If no Euro banking information exists in your merchant account, the bank wire will still be sent in Euros, but to your USD bank account. Please ensure your account information is updated immediately.
All pending USD bank wires and auto settlements prior to November 30th will be cancelled and the funds will be returned to your merchant account. You will be required to re-submit these bank wire requests. The funds will then be sent in Euros, unless you have specified another currency preference. If you have already provided alternate bank information this does not apply.
Effective November 30th, all USD auto settlements will be sent out in Euros unless otherwise specified. To request your USD auto settlement in an alternate currency please contact merchantwire@neteller.com.
Please note that bank wire requests received after 9:00 am EST will be processed on the following business day. Bank wires that exceed $5 million USD may take up to 2 business days to be processed.
Please contact NETELLER Merchant Business Development as soon as possible to make alternative arrangements for your bank wire withdrawal.
We regret any inconvenience this may have caused you and thank you for your patience and understanding.
Thank you for choosing NETELLER.
Best regards,
NETELLER Merchant Business Development |